Part time Sales Advisor
ATP Atelier is a long-term, profitable international accessories brand that
couples contemporary Scandi-cool minimalism and authentic Italian
craftsmanship. Our shoes and bags are designed in Stockholm and made by hand in Tuscany by a few carefully selected factories.
ATP Atelier is a love child of a lifestyle between Italy and Sweden. It’s an
obsession with quality leather, details and hard work. But it’s also about everyday
life and the little things that make the biggest difference.
About the role
Reports to Retail Manager
Part of the Retail Sales Team
Part of the Retail Sales Team
Part-time initially starting May 2025, with the potential to transition to full-time summer employment by mid-June to the end of August.
The position is based in our location in Stockholm; at our new Flagship Store located on Jakobsbergsgatan 6, Stockholm.
In this role you will be responsible for retail sales and delivering an elevated customer experience. You will also work closely with our E-commerce team and manage e-com orders, returns, customer service, stock taking and product claims. A genuine passion for sales, service, and administration is essential for success in this role.
In this role you will be responsible for retail sales and delivering an elevated customer experience. You will also work closely with our E-commerce team and manage e-com orders, returns, customer service, stock taking and product claims. A genuine passion for sales, service, and administration is essential for success in this role.
Tasks
RETAIL SALES
- Care for and build strong relationships with our customers in the Flagship store
- Perform retail sales focusing on the customers’ needs while maximising sales
- Keep the Flagship store and the back-office spaces tidy at all times
- Administrating daily reports on sales
- Perform retail sales focusing on the customers’ needs while maximising sales
- Keep the Flagship store and the back-office spaces tidy at all times
- Administrating daily reports on sales
CUSTOMER SERVICE
- Deliver high-standard customer support and answer questions on our products and order specifics
- Manage and administrate customer claims, questions and errands
- Manage and administrate customer claims, questions and errands
E-COM
- Pick & pack and administrate online orders and returns
- Help execute stock takings, deliveries & transfers
- Help execute stock takings, deliveries & transfers
We are looking for...
- Someone with outstanding interpersonal skills, outgoing, positive, and able to build amazing long-lasting relationships and understand the customer’s needs
- Someone who can provide impeccable service to our customers
- A very well-organised and structured person who can navigate the different tasks and understand those to prioritise and those to plan ahead
- A team player with a desire to collaborate and thinks work culture is important
- Someone who is solution-oriented and not afraid of challenges
- A great communicator both written and oral in Swedish and English
- Someone ambitious, driven and who has no problem taking own initiatives
- Someone who is flexible and enjoys fast-paced and dynamic workspace that can change day by day
- Someone available 5-10 hours per week, mostly on weekends, with extra flexibility during holidays. Available full-time during the summer season.
Qualifications
- Previous experience in retail or customer service roles
- Excellent written and oral English and Swedish communication skills
- Strong organisational skills with keen attention to detail
- Ability to problem-solve and adapt in a fast-paced setting
- Team player with a focus on fostering a positive workplace environment
- Experience with Microsoft packages is appreciated
Apply by sending your CV and cover letter to shop@atpatelier.com with the subject “Part-Time Sales Advisor”.
Please also let us know when you are available.